Shipping Process and Policies
Shipping is the one aspect of our customer service that is not 100% within our control, and hence something we address with our clients as a matter of priority.
Where are our warehouses located?
We have two warehouses that carry stock. The first is located in Gauteng South Africa and the second in Cincinnati, Ohio, USA.
Shipping process and policies
All the Board Games, Coasters , Magnets and Decor Ostrich Eggs are produced at the Gala Star premises in Muldersdrift, South Africa and are shipped from that location to our clients around the world. We do bulk shipments to our Ohio warehouse in the USA.
We offer FREE SHIPPING to our United Stats and South African retail clients on all orders over $50. This free shipping is the default shipping setting when completing an order in those countries over $50.
For the rest of the world shipping is calculated on checkout.